Where you'll find AI
Artificial intelligence is already part of everyday life, often working behind the scenes in the products and services we use every day. From helping us navigate traffic to detecting online fraud, AI is changing how we live, work and interact with technology.
Whether you're using a smartphone, shopping online or accessing public services, understanding how AI is used can help you make informed choices and use these technologies with confidence.
You may already be using AI when you:
Receive personalised recommendations on streaming or shopping platforms.
Plan journeys using real-time traffic and public transport information.
Speak to a customer service chatbot.
Translate languages or use speech-to-text tools.
Unlock your phone using facial recognition.
AI is also increasingly being used by businesses and public services to improve efficiency, enhance accessibility and deliver better services.
AI today and tomorrow
AI is developing rapidly and is expected to play an even greater role in everyday life. It has the potential to improve healthcare, support education, make workplaces more productive and help tackle challenges such as climate change and accessibility.
As AI becomes more common, it's important that it is developed and used responsibly. The EU AI Act aims to support innovation while ensuring appropriate safeguards are in place to protect people and build trust in AI technologies.
By understanding both the opportunities and the responsibilities that come with AI, everyone can benefit from these technologies with greater confidence.
Related links
Using AI safely – internal (within the AI Office website – AI Office to add hyperlink)[WK1]